OLE ERROR

MEM

Hi

I have an error message on the workstation of my customer.

When I'm creation an interaction (send by mail) I have an error message



thank you for your help

DaveT

Hi,

Was your client copied or installed?

Your need to register OLHandler.dll from the client directory using Tools -> Custom Controlls

MEM

DaveT wrote:

Hi,

Was your client copied or installed?

Your need to register OLHandler.dll from the client directory using Tools -> Custom Controlls

no he was installed.

I will try to reinstall it

I will be back later to give you the result

Thank you

MEM

I checked and all the dll are quite good.

I think that the problem may be caused by a restriction acces to read the dll from program files or windows.

chrispaul

Is everyting woring fine now ?

MEM

chrispaul wrote:

Is everyting woring fine now ?

I'm still waiting for the network administrator to change the acces of the users to test

MEM

It's dnot an acces problem.

I'm with an administrator login, and I still have the same error message.

what is strange is that the bug is in the CU 5054 the WordHandler function, when I compile the object I don't have any error. That's mean that Navision can find the dll or the ocx of the object. but when he run the process something is bugging.

](*,) ](*,) ](*,) ](*,)

DaveT

Hi Mem,

Try re-registering the wordhandler to see if that fixes it. What version of word are you using? is it compatiable with the automation?

MEM

DaveT wrote:

Hi Mem,

Try re-registering the wordhandler to see if that fixes it. What version of word are you using? is it compatiable with the automation?

1) How I can regester the wordhandler?
2) office 2003
3) I don't know if this version is compatible with the automation

MEM

I reinstaled the OLHandler.dll using tne regsvr3.exe but I still have the same problem ](*,)

DaveT

Hi Mem,
Sorry, I thought the error was to do with E-mailing (OLHandler.dll) but you're problem is the word dll - NSApphandler.dll - can you try to register this one.

MEM

DaveT wrote:

Hi Mem,
Sorry, I thought the error was to do with E-mailing (OLHandler.dll) but you're problem is the word dll - NSApphandler.dll - can you try to register this one.

Hi Dave

thank you for your help, but the NSApphandler.dll is a V5 dll and I'm working on V4.03, is it safe?

DaveT

Hi Mem,

You should be ok with the version 5.

MEM

DaveT wrote:

Hi Mem,

You should be ok with the version 5.

Thank you for your help, the issue is resolved for the word problem, but now I have another problem with outllok

DaveT

Hi Mem,

I think your problem is still in word. The error message seems (my french is not great) to indicating that the address or phone number is not in a vaild format.

MEM

Hi Dave

the issue occure when the command "wrdDoc.MailMerge.Execute" is running?

I think that I have another dll problem. but which one?

DaveT

Hi Mem,

Look at the variable declaration for WrdDoc. I'm not convinced that it's a development issue - I still think it's now the data being used in the mailmerge.

MEM

DaveT wrote:

Hi Mem,

Look at the variable declaration for WrdDoc. I'm not convinced that it's a development issue - I still think it's now the data being used in the mailmerge.

can you give me more details please. [-o<

MEM

MEM wrote:

DaveT wrote:

Hi Mem,

Look at the variable declaration for WrdDoc. I'm not convinced that it's a development issue - I still think it's now the data being used in the mailmerge.

can you give me more details please. [-o<

Something more strange is that the e-mail send works good fore some interaction and don't work for others? :shock:

DaveT

Hi Mem,

Something more strange is that the e-mail send works good fore some interaction and don't work for others?

This would confirm that is not the automation that is the problem but the data being sent to the automation. Again from the error message (you could use google,etc to translate), I think it's suggesting the the address format is not valid - possibly the postcode. Compare the data for the working/non-working interactions

MEM

DaveT wrote:

Hi Mem,

Something more strange is that the e-mail send works good fore some interaction and don't work for others?

This would confirm that is not the automation that is the problem but the data being sent to the automation. Again from the error message (you could use google,etc to translate), I think it's suggesting the the address format is not valid - possibly the postcode. Compare the data for the working/non-working interactions

It was an office issue, I reinstalled office and now it works good.

Thank you for your help

DaveT

Hi Mem,

Glad to help - can you edit the first post and mark the attribute as solved.