Search in cases

winsrwinsr Member Posts: 2
edited 2008-10-30 in Dynamics CRM

We are considering using CRM as our support and knowledgebase.

But the search feature in "Cases" are ridiculous! I do not get any results no matter what I do.

Is there any add ons etc. for CRM, we can use, to be able to search in "Cases". I would like to search for content in "Notes" field for an example. Maybe Knowledge base Article as well.

Hope You can help me out.
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