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Search in cases
winsr
Member Posts: 2
Hello
We are considering using CRM as our support and knowledgebase.
But the search feature in "Cases" are ridiculous! I do not get any results no matter what I do.
Is there any add ons etc. for CRM, we can use, to be able to search in "Cases". I would like to search for content in "Notes" field for an example. Maybe Knowledge base Article as well.
Hope You can help me out.
We are considering using CRM as our support and knowledgebase.
But the search feature in "Cases" are ridiculous! I do not get any results no matter what I do.
Is there any add ons etc. for CRM, we can use, to be able to search in "Cases". I would like to search for content in "Notes" field for an example. Maybe Knowledge base Article as well.
Hope You can help me out.
0