question PO hanging around despite being received/invoiced

qqtofu

Hi there

having an issue with PO hanging around despite being received and invoiced, not sure what is the best way to fix that.

thinking what cause it was a partial posting PO the user had created, and that maybe there was a line there before that got deleted after the partial posting was done and it didnt have qty to invoiced and quantity received, which is probably why the PO is still open.

looking for solution to close this PO or fix this type of problem.

thanks in advance.

AdamRoue

Administration - IT Adminsitration - Data Deletion - Purchase Documents - Delete Invoiced Purchase Orders

qqtofu

oh we are currently using navision 3.60, which is having this issue.

AdamRoue

Have not got a copy of that version I am afraid, but yes that menu path is 4 onwards.

Can you add two lines, one positive and one negative, receive them in and invoice off the nothing? Obviously test it first!

I am guessing the deletion trigger is not called when a partial receipt is made, so it never knows to close it.

Alex_Chow

When you post invoice using Get Receipt Line from the purchase invoice, the PO will not be deleted. To delete the POs that has been fully received and invoiced, click on (in version 3.7):

Purchases & Payables --> Periodic Activites --> Delete Purchase Documents --> Delete Invoiced Purch. Orders.

matttrax

You can also put a G/L Account line for $0. Stupid, but it solves the issue.