User Licenses

b2b_Vijay

Hi,

I have a problem. One of our clients have 5 User Licenses plus 1 free license with Basic G/L. So total 6 User Licenses.

But when i go to File --> Database --> Sessions Tab -->

I can see the following ---->

Current Sessions -- 6
Licensed Sessions -- 7

The system blocks me if more than 6 people try to login.

Can anyone please advice what Licensed Sessions 7 means to the customer?

Any help would be appreciated?

Thanks,
Vijay

danlindstrom

The field 'Licensed Sessions' includes instances of NAS-sessions
To get correct number of User-'Licensed Sessions' goto the menu Tools-Licensinformation and look for the lines 1200,1202,1250 and sum up the amount and you get 6

b2b_Vijay

Thanks for the reply.

Following are the Granule IDs in the license file -

Granule Id --> 420 BRL Advanced Management Full Access Users --> 5
Granule Id --> 1,200 Session --> 1

So total 6 Licenses.

I cannot find Granule ID - 1202 and 1250.

Thanks...
Vijay

Alex_Chow

Your customer does not get any free sessions.

If you buy 5 user sessions, your license will show 7 because:
1 is used for the database server
1 is used for NAS (should you choose to install it)

If you do not use NAS, 6 users will be able to log in concurrently.

b2b_Vijay

Thanks Alex for all your Help. You solved my issue.

Thanks...
Vijay

Alex_Chow

No problem.