Mail Merge in Navision

iqbalmad

Hi

Does anyone has a document on how to set up Navision to do mail merge, and what needs to be done on Microsoft word to allow this feature.

Thanks

Waldo

You mean the standard CRM Mail Merge functionality, or to set up your own mail-merge-on-own-custom-tables thingy?

iqbalmad

the standard one

Waldo

this is explained in the CRM course material of Microsoft.
Chapter 4: Interactions and Document Management
Chapter 5: Campaigns and Segmentation

iqbalmad

can you please give me the manual..

or a link where i can download it

Waldo

Sorry, man, it's not for free.. .

As far as I know, you need a PABS-contract to be able to download it (for "free") or you can order a student package at Microsoft.

If you're not a partner, you should ask your partner to get it for you ... .