temporally slow / unknown path / slave.exe

004

Hello,
sometimes we have the problem that Navision is slowing down.

Then we get an warning in the eventlog:
Event-ID: 109
Message: Error 18 in module 244. e:\Samos\11353\Source\Ide\server\SERVER.C(372)

OS: Win2k Server SP4
Version: Navision Attain Version DE 3.60
CPU: Intel Xeon-A 2.6 GHz
RAM: 2.0 GB
HDDs: RAID-1 SCSI
capacity: 8 GB (15% free) on system partition + 35 GB (50% free) on database partition
network adatper: Gigabit UTP Adapter (no discovered problems)
size of database: 14 GB (14% free)
DBMS-cache: 768000 KB
Commit-cache: 8000 KB
total max. size of pagefiles: 6000MB
current users: 90

Three questions:
1. The path shown in the message does not exist, is it a programmer´s bug?
2. Does the program have any preferences refering to the place or size of the pagefile?
3. I´ve recognized, that slave.exe is running two times, but i don´t know why (we only have one *.fdb-file). One of them has a very high number of page faults (200 new ones per second). What does it mean?

Hope you will have some answers for me...

Torsten

kine

I found this:

This is not a Navision Attain error. Errors in "Module 244" refers to the network.
Error 18 is a CRC error on the network.

You will have to test your network, connections and other hardware in relation to this.

Error 18 in module 244 is an error telling that there was an CRC-error in the TCP-package. This indicates that there is problems on the network. This error could cause the server do shut down, if the bad data is in a transaction sending data to the server.



Check your network... :? :arrow:

Chiel

Thorsten,
How did you solve the problem.
We are experince the same problem.
Is the solution a upgrade or was it hardware related.

004

Hi Chiel,
which Problem do you have?

Navision is slow:
If Navision is becoming too slow, increase the Number of RAID devices. We did so - now we have three instead of one and the performance is quite better. Navsions really loves be devided in small pieces

Error 18 in module 244:
Since step one we sometimes still have this error - not as often as in the past - and then - but not everytime - the Navision-Server loses all Network Connections. All that helps is a reboot.
I really don´t know what it is, but in a few days I will change the network card, also this type of card is running very fine in other systems.

Slave.exe:
There´s still one with a very high number of page faults...

Bye,
Torsten

Chiel

The problem is that data is lost.
When the error occurs on the Database server a client crashes (Error 1355 in module 19, on the client).
The error on the Database server is Error 18 in module 244 (same as yours).
We think that the rollback of the transaction for then crashing client is incorrect. The rollback deletes some data from an other transaction (table salesline in our situation).

Which version of navision are you using?
Our configuration:
1 Navsion DB SERVER
- 2 Gb
- 2 database files on different drives (raid 0+1)
- ML330 Compaq server
- Navision 3.60 (first release)

3 Citrix server
- DL360
- Navision client 3.60

There are no performance problems with the database/

The exact error is:
Event id 109
Error 18 in module 244. e:\Samos\11353\Source\Ide\server\SERVER.C(377)

004

Hello Chiel,

after installing another ethernet adapter, we haven´t got any lmore errors messages of

Event id 109
Error 18 in module 244. e:\Samos\11353\Source\Ide\server\SERVER.C(377)

Although we still get these two error messages, we now don´t have any problems with performance:

Event id 109
Error 1232 in module 19. e:\Samos\11353\Source\Ide\server\SERVER.C(493)

and

Event id 109
Error 3 in module 244. e:\Samos\11353\Source\Ide\server\SERVER.C(377)

I hope you can fix your problem also by changing your NIC.

Best regards,
Torsten