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Item charge assignment and service invoicing (bug?)
Nagi
Member Posts: 151
Hello,
We are experiencing an error in the service granule. This is in a standard 4.02 SQL database. When posting an invoice that can be traced back to a service order, the records in item ledger entry will be linked to the posted service order (in the "Document No." field) and not the sales shipment header. This causes several problems, chief among them is that you can't use item charge assignment. If you attempt to post an invoice with an item charge, NAV can't find any item tracking lines. You get the same problem if you want to view the item tracking lines from, say, the posted invoice; NAV can't find them.
To me, this seems to be a :bug: in standard NAV 4.02. Has anybody else experienced this, or perhaps have a decent workaround?
We are experiencing an error in the service granule. This is in a standard 4.02 SQL database. When posting an invoice that can be traced back to a service order, the records in item ledger entry will be linked to the posted service order (in the "Document No." field) and not the sales shipment header. This causes several problems, chief among them is that you can't use item charge assignment. If you attempt to post an invoice with an item charge, NAV can't find any item tracking lines. You get the same problem if you want to view the item tracking lines from, say, the posted invoice; NAV can't find them.
To me, this seems to be a :bug: in standard NAV 4.02. Has anybody else experienced this, or perhaps have a decent workaround?
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