Hi
We have have a customer using Nav 3.7 with SQL Server 2000. Everything seems to work fine. But when performing a backup from within navision, an error is thrown. The message is about "you have to use check database..."
What are the right steps to proceed?
Thanks in advance
Thomas
0
Comments
Could you please be more specific? WIth SQL you should NOT perform native NAV backups (FBK) except for very special reasons ...
You should run a SQL Server database integrity check, e.g. DBCC CHECKDB ... what errors are raised?
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go to file->database->information->tables-> filter on a set of tables and click on Test.
Once you've found the table that has the corrupted data, I would look at it in SQL and find what records look different.
Usually what I've seen is the CODE fields are lowercase. or date fields are not entered properly.
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Thomas
The error message is a huge message box beginning with this text:
"There is an error in the database structure. The error (1190 in module 19) may have been cause by the computer or a program.
Table: G/L Account:
Company:
Key Fields: No.
First check the database by clicking File, Database, Test and the click Maximum......"
As a matter of fact the db is still working...
Navision 3.7, SQL Server 2000.
Hmm I still have clients make a NAV FBK backup form time to time (say once a month) mainly to do consistency checks and to look for SQL induced errors such as (like Rashed suggests) lower case characters in code fields etc that are hard to detect in SQL.
Also to get an off site backup, its often simpler, especially when time is not an issue.
In any case, ta5 you really need to give the full error message, since there are a lot of differnet messages all very similar, and I don't think this is a corrupt database, I think its what Rashed says.
I have tested all tables but without the option "Test field relationships between tables". Everything ok, but the error is still there when starting the Nav Backup.
If I check the tables with the option "Test field relationships between tables", more than 1000 messages pop up because of orphaned records.
Anyway, the customer has not a reason for a Nav Backup right now, but I have never seen this error before and I think something is wrong if its not possible to make a Nav Backup.
Any more inputs on this?
Thanks
Thomas
Well if you don't tell us what the error message is, then we can't really help much
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