Currency Factor must be 0 in Sales Header Doc

glittery_bubble

Dear All,

I was hoping that somebody may be able to shed some light on this!

In Nav v.5 I am trying to pull through a job planning line onto a sales header but am getting the following error message -

"Currency Factor must be 0 in Sales Header Doc, Type = Invoice, SI*****"

Does anyone know why this is occuring? And how would I resolve it? I've checked both the Job and Customer card and both are in USD.

Many Thanks
Hannah

DaveT

Hi Hannah,

This error is occuring because there is a different currency factor on the sales header v's the planning line you are tring to pull through - you will see it with a F8 zoom. I suspect that your exchance rate on USD has changed since creating in sales header. Have you set the Invoice currency code on the job ?

glittery_bubble

Hi Dave,

Thanks very much for your response. We discovered that a Currency Date had been missed off the planning line which meant it hadn't pulled through an exchange rate. We added a Currency Date and voila an exchange rate was pulled through onto the line.

We were then able to successfully transfer the planning lines onto a Sales Invoice.

Kind Regards
Hannah