I need to correct a posted invoice

rouxbox

I need to reverse a posted order (Invoice and Receipt). The reason for wanting to reverse the transaction is because of the following:

1) The supplier is EU with NO VAT charges and I posted it as a default 14%VAT
2) Also, i need to add freight charges and i wanted to post an additional invoice but the system only allows 1 posted invoice per Customer invoice number

The best would be to delete all the entries of the posted invoice

idiot

The generally accepted way is to do a credit note & re-create & post the invoice.

hawwa

You cannot delete entries for posted entries. The best way is to port a credit memo and recreate the invoice as suggested by idiot.

David_Singleton

rouxbox wrote:

I need to reverse a posted order (Invoice and Receipt). The reason for wanting to reverse the transaction is because of the following:

1) The supplier is EU with NO VAT charges and I posted it as a default 14%VAT
2) Also, i need to add freight charges and i wanted to post an additional invoice but the system only allows 1 posted invoice per Customer invoice number

The best would be to delete all the entries of the posted invoice

Hmmm what to say. My job is fixing up disasters created by people doing things like this. One side of me wants to say "Yeah go ahead I need the work" the other side of me says, Naah there is a ton of work out there already, do I really need more?

rouxbox

OK - I created a credit note and reversed all the items but how do i reverse a charge as in

(Item-charge) Freight cost

DenSter

rouxbox wrote:

The best would be to delete all the entries of the posted invoice

No that would not be the best. You need to enter and post reverse transactions to correct the one that is wrong.