Undo shipment does not work with the inventory pick because of the perceived additional controls in place by producing the pick, then setting the quantity to handle and then posting it to shipment (or invoice) you need to invoice it and credit it, well you did in 4 anyway!
The art of teaching is clarity and the art of learning is to listen
I presume there is Warehouse Shipment involved & it has not been posted?
If so the Pick document can be deleted (remember to do what the warning shows if you really delete) then delete the Warehouse Shipment document & it's done.
Otherwise just carry on the whole process & produce Sales Return & end with Credit Note.
NAV - Norton Anti Virus
ERP Consultant (not just Navision) & Navision challenger
Comments
Tino Ruijs
Microsoft Dynamics NAV specialist
If so the Pick document can be deleted (remember to do what the warning shows if you really delete) then delete the Warehouse Shipment document & it's done.
Otherwise just carry on the whole process & produce Sales Return & end with Credit Note.
ERP Consultant (not just Navision) & Navision challenger