error during undo shipment

ravikantc

Today one of user posted a Sales Shipment but after posting he get to know that by mistake he has selected different Bill to customer and it should be same as Sell to customer.

Now he wants to post undo Shipment.

When he is trying to do Undo Shipment He is getting foloowing error:

Item No. must be 1050018 in Reservation Entry Entry No.='3330', Positive='Yes'.

One thing noted is that he is trying to post undo Shipment for Item No. 11-09-009 while in error it is showing Item No. 1050018.

Please help me out ASAP, it's urgent issue

mart1n0

You are probably using Apply-to Item Entry, for example because you have exact cost reversal. You can make the column with this field visible on the Shipment form for the Shipment Lines.

You are trying to apply an item against another item which is not possible.

You can use either the function Get Posted Document Lines to Reverse … or manually drill-down on the Apply-to Item Entry to choose the correct item to apply against.

So make sure you apply against the same item.

ravikantc

Thanks Martin for your reply.

We can not use Apply-to Item Entry becuase we are using Lot No. tracking and the quantity on sales shipment line is breaked in two lots of 169+194=363. So the Apply to Item Entry field on the Sales Shipment Line is showing 0.

Can you please tell me where is the function Get Posted Document Lines to Reverse


Thanks

mart1n0

Oops, sorry ravikantc I think the function Get Posted Document Lines to Reverse... is new in 5.0.

You should be able to do the apply-to on the same place where you assign the lot numbers.
On The Item Tracking Lines screen you can do the apply-to per lot if you have more than 1 lot number for a line.