Change Existing Customer Currency Code
jnario
Member Posts: 21
Our canadian office have customer who would like to change the billing from Canadian to USD. The said customer have history transactions and open sales order in Canadian currency.
Need recommendation the best way of handling the situation.
1.) Change the currency code of the existing customer from Canadian to USD, the ledger entries for the USD amount column will still be the same as LCY, therefore the USD amount will be not be correct. The USD amount will only be applied to new transactions.
- If I use the above option just to change the currency code to USD, how do I correct the USD amount column to show the correct USD amount. What will be the process?
2.) Would it be better for me to create a new customer account to start fresh with currency code = USD?
- If I will create a new account, is it possible to add the history transactions from the old customer account to new account?
Please advise best way to handle the situation.
Thanks,
Joel Nario
USA
Need recommendation the best way of handling the situation.
1.) Change the currency code of the existing customer from Canadian to USD, the ledger entries for the USD amount column will still be the same as LCY, therefore the USD amount will be not be correct. The USD amount will only be applied to new transactions.
- If I use the above option just to change the currency code to USD, how do I correct the USD amount column to show the correct USD amount. What will be the process?
2.) Would it be better for me to create a new customer account to start fresh with currency code = USD?
- If I will create a new account, is it possible to add the history transactions from the old customer account to new account?
Please advise best way to handle the situation.
Thanks,
Joel Nario
USA
0
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