F3 behavior in Sales Order

jknauft

I'm having an issue with the F3 functionality. I have a client that has requested that the Sales Order form be cleared when opened. I was able to use the Sendkeys function to accomplish this and it's working great. The issue is that once the form is open if you select the Sales Order list and click on an order it won't bring that order up. If you do it a couple of times it will then work.

I tried this in the CRONUS database with a clean Sales Order and hit F3 and then went into the Sales Order list. When I select an order it is behaving the same way as my customized form in the fact that it won't bring it up. Has anyone seen this before and have a solution?

Jon

Savatage

What do you mean by cleared?

When you open the form are you always in a new order?
How & where did you put your code to accomplish this. erhaps you're on the wrong trigger or something. More detail needed.

Why not set it up that they go to the List first instead of the card then list.
Not sure I'm understanding the full request of the customer :-k

jknauft

They are looking to duplicate how Peachtree works. :shock: When they open the form they don't want it to show the last order. They felt the employees would get confused if someone else's order came up. So they want the Sales Order form to open as if F3 had been pressed. I've asked them about clicking F3 when they first come in and they didn't want that. They've been on Peachtree for 15 years so coming over to NAV is a major step for them.

I put the Sendkeys in the OnOpenForm trigger and it looks to be working correctly except for the List function. What's odd is that if I go into a CRONUS database and open the Sales Order screen and hit F3 and then go into the List I'm having the same issue. It's not bringing up the order I've selected. I'm wondering if it's a bug in the F3 functionality that's causing it.

I had already asked about having the List come up first and they didn't want that since half the time they are entering a new order. ](*,)

Thanks for the quick response!

Jon

Savatage

jknauft wrote:

They've been on Peachtree for 15 years so coming over to NAV is a major step for them.

Damn, there is a great rant by David Singleton I've read in the past about Customer's like this. Wish I could find it! I know it's on DynamicsUser.net!

Anyway, basically he was saying if they don't like how NAvision works then they shouldn't buy it. Stay with Peachtree instead of trying to mold navision into a product it's not. It's fine the way it is. They took a big step in changing their software, so since they've gone this far why not just accept that F3 is their answer. It's new & scary but in a week of using the product this will be a non-issue.

Why not just add a message OnOpen of the form
Message('Hit F3 to start a new order!');

-Anyway, now that your on the item list when you pick an order - it still has to open the sales order form and your code keeps triggering it no matter how you enter that form.

idiot

Savatage wrote:

jknauft wrote:

They've been on Peachtree for 15 years so coming over to NAV is a major step for them.

Damn, there is a great rant by David Singleton I've read in the past about Customer's like this. Wish I could find it! I know it's on DynamicsUser.net!

Anyway, basically he was saying if they don't like how NAvision works then they shouldn't buy it. Stay with Peachtree instead of trying to mold navision into a product it's not. It's fine the way it is. They took a big step in changing their software, so since they've gone this far why not just accept that F3 is their answer. It's new & scary but in a week of using the product this will be a non-issue.

Why not just add a message OnOpen of the form
Message('Hit F3 to start a new order!');

-Anyway, now that your on the item list when you pick an order - it still has to open the sales order form and your code keeps triggering it no matter how you enter that form.

You can blame the VARs' Sales for this statement: "Oh yes Navision can do that"

Most of the time the management, not the users, decide whether to use Navision, so the users cannot be blamed for this.
Why not be a bit more critical instead of being over-protective of Navision?

bbrown

I continue to be amazed by customers that will invest 10's of thousand (if not 100's of thousands) into a new system and then say "make it work just like the old one".

Why are they spending the money? Some retraining is a given with a new system. Even updating an existing Navision customer to the latest version will involve some new features/functions on which the customer must be trained. The goal is to provide a benefit that out-weighs the retraining investment.

Savatage

idiot wrote:

Why not be a bit more critical instead of being over-protective of Navision?

I don't think I'm being over protective - it's just that 1 week of training and the issue is gone without any modifications.

(edit)
I really ment some training and using the program daily for 1 week

idiot

Savatage wrote:

I don't think I'm being over protective - it's just that 1 week of training and the issue is gone without any modifications.

Wish I had such good clients as you...
Clients who do not insist & can afford 1 week of training...