Combined shipments and invoicing

mart1n0

We have setup combined shipments for a bunch of customers.
They only get invoiced once a month, we use the Combine Shipments report for this, that creates the invoices.

Every month a lot of stuff come back, is there a way to just receive this return orders without invoicing them so they are also combined when the invoice at the end of the month is made.

Like this the customers just recieves one invoice at the end of the month and no credit notes.

Or is there an easier way to still remove the products from the order since since the orders are only shipped not invoiced?

jannestig

If you haven't invoiced the customer at this point you could just undo the shipment lines that are returned, then remove the lines from the order if they are not to be sent back, or reship again.

mart1n0

How can I undo a line once it is shipped?

jannestig

on the order select Order > Shipments

then go to the shipment affected and open its card then select Functions/line > undo shipment .

Make sure you select the relevant lines only to undo.

This creates a neagative reservsing line on the shipment and undoes the shipment on the order.

Do you use warehouse shipments or just normal shipments?