I created a sales order .
I tem = Bottle
Qty = 100
Unit price = 10
Total amount = 1000
Posted that sales order with Ship and Invoice. So Invoice created.
Now customer send 23 items( Bottles ) returned because of damaged whle shipment . And cutomer told send that 23 again without any damage.
I am getting confused to do this secenario . Which one is the best option Either Credit memo Or Return order.
If I use Credit memo Ledger entries will effect of customer, G/L edger.
If I use receive option in Return order only Item ledger entries will effect except Customer, G/L edger
Which is the best option to do this type of secenario.
Thanks and regards