A crashing 3.60 client.

tekati
tekati Member Posts: 8
edited 2007-11-08 in Navision Attain
One of our users has an issue around 3PM every once in a while where there FIN.EXE crashes and closes their client. When this happens they have to reset all of their customized columns etc. Are these being set on the client like I suspect and something is either not being saved or getting corrupted and they are having to rebuild them each time because of this?

This user is at a remote office and I understand the issue of a crashing client and what that can do to the DB and I am working to figure out what could be causing this to happen but this side effect was just interesting to me and I thought I would ask about it.

Comments

  • ara3n
    ara3n Member Posts: 9,258
    well you can make a backup of the zup file and then restore it. As far as the reason for crashing, you could do an exe update.
    Also what is he usually doing at 3 pm? are there other application he is running at 3 pm? If he is a remote user, then this is happening on citrix/RDP server. check the even log. What kind of error do you see in there for fin.exe?
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n

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