I think I screwed the server up...help!

SMS

Okay, so here's the situation.

We originally installed Server 3.10, and then a few months later Server 3.60. Now the Server 3.60 was running a little sluggish and I have determined that it partly hardware (a whole nother story) and software (the commit cache was not enabled). So I tried to enabled the commit cache, and unfortunatly I could not load the MMC snap-in. So I thought I'd uninstall the Server software and re-install it (thinking it's an install error). Now that I've removed it and reinstalled it won't load the service! PLUS I had to create a new Server name b/c it said my old was already been used. ??? I've tried to reboot the server hoping that it would pick up the service but I get nothing but a big fat error in my Application Log. (The operating system returned the error (87).

I'm running Small Business Server 2000 and haven't had any troubles except the the commit cache and MMC snap-in thing, and now it seems I've got a REALLY big trouble.

Help, anyone, I need to have this back up and running ASAP!

oh, and Happy New year!

Luc_VanDyck

Try opening a DOS-prompt, go to the directory where the Navision server is installed, and type SERVER.EXE <enter>. This way, the Navision server will attempt to load in a DOS Box, and you can see if there are any problems (eg. wrong license file, no database, etc.).

eromein

first: Did you uninstall the old service? You need to do this if you would like to install the 3.60 server with the same service name as the "old" 3.10 service.

You have to run the server with the uninstallasservice parameter. Sample: Server.exe servername=TheNameOfTheServer, uninstallasservice.

second: I think you did not copy the customer license into the server directory, this could be the course your service woun't start.

Do what Luc wrote, try to start the server in a dosbox, you will get an rather clear explanation of what could be wrong.