Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.6K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 297 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 993 SQL General
- 384 SQL Performance
- 34 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 259 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
How to solve this disaster..can't post an invoice
dn
Member Posts: 71
I need some advise to solve a really mess.
I can't deliver and post an invoice because problem with serial no.
I have a machine, with ItemNo 90000 who should get Serial No 1001. The serial No was defined by customer so this machine must have serialno 1001.
We have two finished orders PO 1944 & PO 2045. PO2045 is with a machine(ItemNo 90000) with serialno 1005 but this machine have a part(ItemNo 2000) who have serialno 1001. For PO 2045 the part to machine should have serial no 1005 too but for some reason they have assigned it to 1001 and also connected the PO 1944 to Po2045.
PO 1944 is just with Itemno 2000 and assigned serial no 1001..
To complicated this they had invoiced machine with serialno 1005 who have a part that is serialno 1001.
And now they want to post an order with itemno 90000 and assigned serialno 1001 but the system don't allow it because there is no availble to reserve. And the can't deliver and post the order.
Is there any way to come around this disaster?? All tips is appreciate..
I can't deliver and post an invoice because problem with serial no.
I have a machine, with ItemNo 90000 who should get Serial No 1001. The serial No was defined by customer so this machine must have serialno 1001.
We have two finished orders PO 1944 & PO 2045. PO2045 is with a machine(ItemNo 90000) with serialno 1005 but this machine have a part(ItemNo 2000) who have serialno 1001. For PO 2045 the part to machine should have serial no 1005 too but for some reason they have assigned it to 1001 and also connected the PO 1944 to Po2045.
PO 1944 is just with Itemno 2000 and assigned serial no 1001..
To complicated this they had invoiced machine with serialno 1005 who have a part that is serialno 1001.
And now they want to post an order with itemno 90000 and assigned serialno 1001 but the system don't allow it because there is no availble to reserve. And the can't deliver and post the order.
Is there any way to come around this disaster?? All tips is appreciate..
0