Connect Credit Memo to nothing

Fommo

Hi

I have a customer that recently migrated to NAV 4.00 SP3 from a different system.
Now they have created incoming balance on their accounts to continue in their new system. But there is a problem. They need to send some credit memos from the new system without having any debit invoice to connect them to.

Is it possible to connect the credit memos to the customer requirement account so it can be credited and the invoice can be closed?

nunomaia

You could post a refund.

insanni

You can create a Credit Memo without apply it to an invoice
but it will make the credit memo 'independent', not offsetting to any invoice, mean you need to finalized it when you receipt some payments from the customer, you apply the invoice and the credit memo together

insanni