Create interaction -> Template

Rens
Member Posts: 8
Hello,
When I want to create an Interaction I get a fault.
I select the type of interaction, and I fill in all required fields.
I click next, and again next, and MS Word opens.
All fields are replaced for the values (Company name, contacts name).
Now my template is ready, it is now a letter.
But when I close MS Word (with or without saving) I get an error:
"The operating system cannot find the drive and directory specified for the file .
Please check that the drive, directory and file names are correct."
I think there is a setting not correct, but I don't know what setting.
I already tried to change the setting "Sales & Marketing => Setup => Marketing Setup => General => Attachment Storage Type".
I have tried both of the settings "Embedded" and "Disk File" but it won't help.
Can someone tell me what to do...?
Thanks in advance,
Rens
When I want to create an Interaction I get a fault.
I select the type of interaction, and I fill in all required fields.
I click next, and again next, and MS Word opens.
All fields are replaced for the values (Company name, contacts name).
Now my template is ready, it is now a letter.
But when I close MS Word (with or without saving) I get an error:
"The operating system cannot find the drive and directory specified for the file .
Please check that the drive, directory and file names are correct."
I think there is a setting not correct, but I don't know what setting.
I already tried to change the setting "Sales & Marketing => Setup => Marketing Setup => General => Attachment Storage Type".
I have tried both of the settings "Embedded" and "Disk File" but it won't help.
Can someone tell me what to do...?
Thanks in advance,
Rens
0
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