Need help with reverse paymants

Nike

Hi all!

I got a problem with a customer who want to have a functionallity to reverse payments in a Attain 3.60.

The Problem: If I understand it wright, it's allowed in germany and couple of other countries to withdraw a payment within 30 days after the payment is done... If you then run the function "get and reverse Document No." the system reverses the G/L entries but not the Cust ledge entries, so when the customer finally pays, you can't apply the new payment to the Invoice.

I would be greatful if someone can give me a hint how solve this problem.

/Nike

Savatage

simcrest has a solution - www.simcrest.com

axiom

We have developed a solution. You can get in touch with us.

Savatage

update.. i found out that the Simcrest - reverse payment (bounded check) mod only works if the check is for one invoice. So if a payment is for more than one invoice or a credit is also involved it will not work. This is what i hear.

would not be very useful for us..