No tax breakdown in Sales Order when printing

Kosmos

Hello everyone,
Could you, please, help me with the following issue:
In Canada, we have Federal tax for all provinces as well as provincial tax for most provinces (not all). So when I create a sales order for Ontario (that has provincial tax), the system prints a sales order with Tax Breakdown: that is Federal tax (GST) and Ontario provincial tax.

But!!! when I print a Sales order for a province that has no provincial tax, for ex. Alberta, I don't see Tax Breakdown.
Could you advise me what and where I have to set up to see that feature on Sales orders for provinces with no provincial taxation.
Thank you
Anna

AdamRoue

Hi

We have something similar with regards to the VAT breakdown in the UK. This only appears if there is a mixture of VAT codes on the lines, so you need to see the breakdown. This is controlled by the code written behind the section in the report. I have no experience of your report but it could be a good starting point to look at the criteria here.