NAV crashes when attempting to open a company.

stamron

I recently upgraded some objects on a Navision database. Along with these upgrades, I improved the install from SP1 to SP3.

I can open the database using navision server, but when I try to open the company, the program crashes...I get the generic Windows crash popup and an unknown error in the event manager.

I pointed NAV server to the old DB to see if there was something there...same results. If I open the old database directly (not using navision server) I can open everything. This is not true with the new DB. If I open it directly...it crashes when I attempt to open a company.


The client and server build numbers are both 23305. Suggestions?

Timo_Lässer

Please check codeunit 1:
I've read sometime ago that you can only call SingleInstance Codeunits or call them with CODEUNIT.RUN(Codeunit::"4711");

todro

stamron wrote:

I recently upgraded some objects on a Navision database. Along with these upgrades, I improved the install from SP1 to SP3.

I can open the database using navision server, but when I try to open the company, the program crashes...I get the generic Windows crash popup and an unknown error in the event manager.

I pointed NAV server to the old DB to see if there was something there...same results. If I open the old database directly (not using navision server) I can open everything. This is not true with the new DB. If I open it directly...it crashes when I attempt to open a company.


The client and server build numbers are both 23305. Suggestions?

Did you try to compile all objects ? Navision sometimes behaves a little bit strange when mixing objects from different versions without recompiling.

Waldo

Are there customization in the CompanyOpen or LoginStart trigger?
(in codeunit 1)

Waldo

<deleted>
sorry, a bit messed up thanks to slow connection.

kolaboy

Hi All,
Can somebody explain to me the functions and importance of the Codeunits expecially Codeunit 1
Thanks

stamron

I did compile all objects. It found 50+ errors, but they were mostly related to email or objects we don't touch.

I don't have anything in the startup paramater. I did have some customized objects. I deleted those and was able to open the company. One of the customizations was Menusuite 90 - which may not have been upgraded.

I re-imported the customized objects one at a time to see which one was the problem. After I re-imported the menusuite it wouldn't even let me open the database. Now I am back to square one. I am going to try the upgrade again on a fresh Server 2003 SP1 box and see what happens.

todro

stamron wrote:

I did compile all objects. It found 50+ errors, but they were mostly related to email or objects we don't touch.

I was not referring to non-compileable objects but to the fact that during the batch compiling , the objects are restructered and save according to the layout of the database it's compiled under. Normally problems occur if there is a change of properties and the blob layout for the object has changed. Although an object seems to be compiled, it might be invalid for a specific database version until it has been recompiled.

What changes did you make to menusuite 90 ?

kine

1) I saw something simillar, when my Event Log was full. Try to check that
2) If you have Visual Studio installed, you can try to use the debugger to see more info about the error.

Reinhard

You should also check your User Menu Level table. These have blob fields... it's possible that Navision is having a problem dealing with your menu. Delete any records in this table for your user login. (You will lose your shortcuts, plus if you have removed the login from some menu areas, they will all be visible again.)

Worked for me.

ara3n

Have you tried to reinstall NAS again?

Sunset

Reinhard, ara3n

This thread is 3 years old unless I'm missing something, why bring it back?

Reinhard

I was searching the forum for help for my problem: a user could connect to the database, but got a generic windows error message when trying to open a company. It brought me to this thread. So I posted my solution to it so the next time someone else does a search for the same thing, maybe it will help them out.

Sorry to warm up an old thread though...