QueueListener and QueueSender is Unknown!

GnovaldGnovald Member Posts: 67
edited 2007-12-08 in Navision e-Commerce
Hi!

I have a problem configuring Employee Portal and Navision Application Server. I recieve an error message when I start up the NAS that I think is related to this line in Navisions Code Unit "6810 EP Request Handler"

QueueListener - Unknown Automation Server.Unknown Class

and

QueueSender - Unknown Automation Server.Unknown Class

I have installed all the component required and followed the installation manual "by-the-book".

Help anyone!


/Gnovald

Comments

  • DenSterDenSter Member Posts: 8,307
    Sorry but that means it was not completely installed. That message means that the components used by EP are not registered on the machine that you are running it from.
  • jlandeenjlandeen Member Posts: 524
    One thing to check could be the user permissions that you have. These components require Administrator privledges on the machine. If you do not have them some of these components could fail installation.

    Was everything installed on a clean machine? Are NAS and all of the components installed on the same server?
    Jeff Landeen - Sr. Consultant
    Epimatic Corp.

    http://www.epimatic.com
  • GnovaldGnovald Member Posts: 67
    Better late than never :)

    I got that particulary problem to work, but thanks anyway for the input.

    /Andreas
  • DenSterDenSter Member Posts: 8,307
    What was the problem and what did you do to solve it?
  • GnovaldGnovald Member Posts: 67
    DenSter wrote:
    What was the problem and what did you do to solve it?

    Hi DenSter!

    I just re-installed BNM for the hundreth time and then suddenly it worked :) But seriously I learned a bunch of stuff on the way, and my conclusion is that the Business Notification is a workable but you have to learn it your way because Microsofts installation guide won't work!

    And yes I have the first few times used a clean system but later on during the process I just reinstalled the BNM.

    A few hints on the way!

    Use a local administrator while installing Business Notification Manager.

    Change the logon account to domain admin on the service:
    "Notification Service Deployment Manager".

    And also change the logon account to domain admin on the service:
    "NS$BusinessNotificationInstance".

    Don't forget to change the ASP.NET settings on the three websites (created by BNM installation) to version 2 of .net.

    Don't miss to put in the whole domain name for the exchange server i.e. servernamn.domainname.local.

    Also do this for the native settings for Navision - if the Navision database are located on another server.

    While creating schemes do not try to use a email adress in plain text for the external recipient i.e name@company.com. The BNM will not recognize the format and stop the whole notification process (this is actually creating an event in the event viewer). Better to put in a test email adress into one customer account in Navision and use that customer for test purposes.

    As far as I can determine you have to add single users and no groups as recipients in Business Notification Manager.

    And last but not least. I have just now installed Business Notification Manager on the production server, started up a few schemes for test purposes and evaluation. Then it's up to my colleques (the Navision experts) to set up a bunch of real schemes and notifications for the users to use :)

    Good luck!
  • DenSterDenSter Member Posts: 8,307
    Excellent feedback :mrgreen: thanks for your time, and I'm glad you could make it work
  • jlandeenjlandeen Member Posts: 524
    I agree - that is excellent feedback. I know a number of people who have had difficulty getting Business Notifications to work and those kind of pointers could really help!
    Jeff Landeen - Sr. Consultant
    Epimatic Corp.

    http://www.epimatic.com
  • GnovaldGnovald Member Posts: 67
    I am just glad I got it to work, but of course if I can help by posting my experience here I am just as glad :)

    /Andreas
  • krikikriki Member, Moderator Posts: 9,112
    [Topic moved from Navision forum to Navision e-Commerce forum]
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!


  • najjanajja Member Posts: 67
    Use a local administrator while installing Business Notification Manager.

    I tried this, but the problem is the installer is not able to contact the SQL Server (2005 Ent Edn x64) which is on a different box (Win 2K3 x64) even if I give the domain admin user name and password. I've confirmed that the domain admin can log into SQL server using Management Studio, but the BNserver installer is saying it cannot login. So I started the installation as the domain admin which was able to detect and gain access to the SQL server.

    During the installation the installer was saying about the missien source file "NotificationServiceDeploymentManager.dll"
    which I coped from another location to the path where installer was looking for it.
    Change the logon account to domain admin on the service:
    "Notification Service Deployment Manager".

    Tell you what not I tried to make this work. The Deployment guide says just chage the account to Domain Admin, I tried that it din work, tried changing to another AD user who is a domain admin, din work either. When I tried starting the service manually from services.msc it says "Error 1053: The service din respond to the control in timely fashion". The installer keep saying that there is some privilege issue.

    I am stuck at this point. I know the setup will continue if I select ignore, and install the other service "NS$Busi..." but I need to get the "NSDeploymentManager" start to get the second one started.

    Can anyone help please.

    Najja
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