service management

alberto

Hi,

my problem is the following:

when I try to post service invoice line (from service order) the following message appears:

"item tracking serial No.X2 Lot No. for Item70076Variant cannot be fully applied"

Item 70076 is an Item (with serial number X1) and i'm trying to substitude it with the Item with serial number X2.

Important: this problem apperas only with serial number Items;with other Items i can easly post.

Anyone have ideas?

Thanks
Alberto