Create Return Order and Credit Memo

Beatrice

Hi,

When we create a new sales credit memo or sales return order, while selecting the Sell-to Customer No and when we leave the field we get the following message:

Payment Terms Code 'COMPTANT' does not exist.

We cannot proceed.

Please advise.

Regards,
Beatrice.

modric

You have set up this Payment terms code in Customer card some time ago, and afterwards someone has deleted it through Setup/Payment terms...

Either open Customer card and clear the field Pmt.Terms OR add now non-existant Pmt.Terms back...

Alex_Chow

It might also be on the OnValidate trigger of the table.

Does the error message happen for ALL customers? Or just a few?

Beatrice

It might also be on the OnValidate trigger of the table.

Does the error message happen for ALL customers? Or just a few?

Thanks for reply.

It happens for ALL customers.

Regards,
Beatrice.

Alex_Chow

Yep, it's a modification.

You'll need a developer license to fix this.