E-mail Logging using MS Exchange

kshitij

I have setup the mail logging facility as specified in the White paper and have also setup a rule in outlook to copy the mail from a specific mail address into the public folder/Queue folder(I am not using NAS)

I would like to know whether Navision 3.60 retrieves the mail by itself from this queue folder ?
if yes then
where & how can we see these mail?
else
How do we view these mails?

Another related problem is that when I send a mail to a contact,this interaction is logged in the interaction log entries but when we click on the Show button , nothing happens (the mail does not have an attachment).

I have done the e-mail logging setup in Relationship Management Setup and have also specified the the outlook integration for the Salesperson Alice Hart ( I am using Cronus db).

This is my first post on this forum , so a reply will help me in being more active member
Also do let me know about the codeunits invloved in this.
Thanks in advance
KMB

echadwick

Did you ever resolve this issue? I'm having exactly the same problem.

Regards

Edward