Employee Portal -> Communication error (10121)

P@M

Hi,

I am installing Navision 4 with Employee Portal. I have install Navision 4 SP1 and Employee Portal. When I modify the web part, the message following is display :
Communication error (10121) : Unable to write to job queue.

What is the problem?

With Best Regards,

Pierre-André

SteveO

Check that the Job Queue exists and also that the User has permission to write to the queue (I can't remember which User, I think it might be the User from the Application Pool in IIS)

cgunderson

I am having the same issue. however, I cannot locate a job queue. Could you please direct me to this queue.

aliennav

I am having the same error--> error 10121.
kindly help me out.If u want any clarifications ,kindly revert.
following is the exact message"

Communication error (10121): Unable to write to job queue. FormatName:DIRECT=OS:COMPUTERNAME\private$\nep_request_queue

aliennav

SteveO wrote:

Check that the Job Queue exists and also that the User has permission to write to the queue (I can't remember which User, I think it might be the User from the Application Pool in IIS)

can u please guide me that how job queues are created.??
Thanx in advance

IHateLinux

Hi all,
there are three main accounts that may write to the job queue:
- The user with whom the IIS application pool of the Sharepoint site is running
- The user who is logged on into the portal
- The anonymous account

The last one is used of the job queue is on a remote machine and you have a non-domain environment.

Therefore the quity easy and straight forward way (not the best in concerns of security):
Add "Everyone" and "Anonymous Account" to the security of the queue (using computer management snap-in in Windows, section "Application and Services" -> "Message Queue") and give them full permissions.

HTH,
Rainer

katja1989

Done ... given them all full access (domain administrator, everyone, local account, ...)

without any success

still having the same error

any suggestions?

VJ

You need to create the queues yourself as part of the private queues in the system. Did you do that ?

katja1989

Rightclick "My Computer" - "Manage" - "Services and Application" - "Message Queues" - "Private Queues"

-> nep_ reply_queue / private$\net_reply_queue
-> nep_request_queue / private$\net_request_queue

my entries in the web.config are:

<add key="JobQueues" value="FormatName:DIRECT=OS:moss2\private$\nep_request_queue" />

<add key="ReplyQueues" value="FormatName:DIRECT=OS:moss2\private$\nep_reply_queue" />

and the entries in NAV are:
moss2\private$\nep_request_queue
moss2\private$\nep_reply_queue

entered correctly?

IHateLinux

Hi,

no, the entries are not correct - assuming that you really have posted them as they are in NAV.

Important task 1:
Depending on the environment, the queues where something has to be processed must always be local!
This means:
- The Job Queue has to be on the machine where the NAS is installed
- The Reply Queue has to be on the machine where MOSS / WSS is installed

Important task 2:
Formatname of queues:
- Either you use the short name - this can only be done when the queue is on the local machine
- Or you have to use the COMPLETE pathname (including the part FormatName=...

Therefore in your situation where i think everything is running on one machine, just always use the short names.

Therefore:
- NAV Configuration:
.\private$\nep_request_queue
.\private$\nep_reply_queue

- WSS Configuration:
<add key="JobQueues" value=".\private$\nep_request_queue" />
<add key="ReplyQueues" value=".\private$\nep_reply_queue" />

HTH,
Rainer