Importing Interaction Log in RM
Alex_Chow
Member Posts: 5,063
Has anyone tried to import interaction log into Navision?
If so, how do you do it? Did you import the interaction directly into the Interaction Log Entry table? Or is there a journal somewhere you put the log into then you "post" it?
We're trying to import phone calls into Navision RM.
If so, how do you do it? Did you import the interaction directly into the Interaction Log Entry table? Or is there a journal somewhere you put the log into then you "post" it?
We're trying to import phone calls into Navision RM.
Confessions of a Dynamics NAV Consultant = my blog
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
0
Answers
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Ok, it appears importing directly into the interaction log is the correct way to go.
Just a FYI.Confessions of a Dynamics NAV Consultant = my blog
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book0
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