Navision and Invoice credit notes

jaisa

Navisión is designed to pay clients and charge suppliers. I'm working with a cable manufacturer. These cables come on spools that are very expensive. Sometimes when a client returns a lot of spools money must be paid to this client because the amount for returning the spools exceeds the amount charged for the cable they have bought that month. But Navision doesn't allow money to be paid to clients, so how does the invoicing work when it is negative like this?

thanks a lot.
](*,)

johnson_alonso

There are credit memo (if there has been invoiced) ,sales return order or directly use sales journal and post to G/L account. Undo shipment in the posted sales shipment windows if invoice didn't make yet, so you may choose one of them all, depends on your stituation.



Rgds,
Johnson

rsfairbanks

On the sales journals you can select Document Type as Refund.