UK Based Navision Re-seller/Support/Training

davida37

Hi,

I would like some advice on a good Navision Re-Seller/support/training consultancy.

We are running Attain 3.6 on SQL server and previously had it set up by a german company. We would like a local point of contact (preferably local to London) for support, training and poss development.

If any UK based Navision users have had good experiences with a UK based Navision re-seller/consultancy please let me know OR bad ones to avoid!! I know one I would prefer to stay clear of!

any advice would be much appreciated

thanks
David

ara3n

Tectura has local offices in UK.

You can find customer Customer case studies.

http://www.tectura.co.uk/Page/cm13/Microsoft_navision_reseller__tectura___now_part_of_microsoft_dnamics_13.asp?d=1

one of my coworker is working there right now.
Here is how to contact them.




http://www.tectura.co.uk/Page/cm22/Contact_us__erp_software_in_the_uk_from_tectura__microsoft_dnamics_experts_22.asp?d=1

davida37

thanks. I would really like to know from customers first hand also

ara3n

Sure just contact their clients on the list.

David_Cox

There are a number of different sized resellers, that are within your Area, but how many users, which Version database, it's size and how much customisation, this information will enable users to give you, the best advise they can?

David_Cox

davida37 wrote:

Hi,
IIf any UK based Navision users have had good experiences with a UK based Navision re-seller/consultancy please let me know OR bad ones to avoid!! I know one I would prefer to stay clear of!
David

It would not be right for anyone to name a reseller as a bad risk.
There could be a number of reasons for a bad implementation, these are just a few:

The Customer's: low budget, not enough time, all of the requirement driven through the company's "guru", no operational analysis, poor communication, no training.

The Reseller: Over trading, low skilled consultants, no built in provisional sums, not highlighting known functional shortages to the customer, thinking get the contract and we can load it up later, under quoting to win the contract, not understanding the requirement.

A Reseller could have ten Customers and you get feed back from the one that is unhappy.

ara3n

I would also add that 3.6 wasn't a particular bug free version. I had many clients who went through a lot of pain with that version of 3.6. The good side from that version was that I learned a lot about navision, while trying to fix the bugs.