Hi,
We have a customer who when they run the suggest lines job in a bank rec. the Total Balance figure that comes is different from the Trial Balance figure by 60.00.
I've tried looking for applied entries, but I can't see where this 60.00 difference comes from. Any ideas where I should be looking?
Thanks...
JohnnyC313
0
Comments
check if the bank reconsilation entries have got any cheque ledger entry,
Also, which version of Navision are you using? In the previous versions, you might have a different balance if you void checks.
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
They are using a 2.6 database on a 3.7 Client.
There are no cheque ledger entries on the Bank Rec. at all and no voided cheques ever in the system.
I'll try having a look to see if there was an entry made directly to G/L.
EDIT: No postings made direct to G/L for that amount in the specific period.
Any other ideas?
We had one time were a bank rec header was deleted but somehow the lines were not. took forever to find, but eventually I went directly into the bank rec line table and saw the records, deleted them and then called up a new bank rec and they came into it.
AP Commerce, Inc. = where I work
Getting Started with Dynamics NAV 2013 Application Development = my book
Implementing Microsoft Dynamics NAV - 3rd Edition = my 2nd book
Which would be the best way to ensure I got all appropriate G/L Account Entries and Bank Ledger Entries?
Thanks again for the help.
JohnnyC