How to attach word doc???

shilpa_nandu

Dear Experts,

I got a situation here from my client... Kindly let me know how do I deal with it.

Situation:
My client is a Trading company with 7 branches all over India and with Head office in Chennai.

Now, if a sales order is raised in any of the branches it is notified to the head office and the Inventory Head who sits in the Head office will authorise a "go ahead" to the Sales order and then along with the Purchase Order given by the customer will send an ORDER ACCEPTANCE LETTER (word Format) to the client with info like : delivery dates, items ordered, shipping address, amount etc from the head office.

Isuue:
How do i deal with this "order acceptance" part in Navision??? Can I attach any word doc to the So and send it throu mail to the client?????

Please throw some light on this......

with regards
Shilpa

sgg

You could use automation variables for (MSWord and your Mail Application) to achieve this.

HalMdy

As mentionned by sgg, you could create automatically the document using Automation.

Then, to attach the document into Navision (for archiving purpose), you can use the Interraction Mgt from CRM part that allows you to save an external file into Nav.

hope that help ...