Problems with automatic E-Mail Logging

KeesMeuzelaar

We're trying to implement the e-mail logging in Navision.
We have setup the following:
-We are running Navision 4.00
-Exchange 2003 is used on the server
-Windows server 2000 is used
-The navision application server is running with the parameter maillog
-2 Public folders are made stored and queue
-A domain user companyname\administrator is used to login on the
server
-A domain user companyname\administrator is used to login on an outlook account
-A domain user companyname\administrator is used to login In
navision as windows login.
application server.
-CDO 1.21 is registered manually because outlook 2003 does not seem to contain this cdo object.
-Since the registration of cdo 1.21 it is possible to compile the mail logging codeunit on the server.
-In the marketing sales setup the fields on the tab e-mail logging are filled. The folders are chosen from a client run from the server.
-At the end we restarted the NAS Server

Application server is installed properly and also starts with the maillog parameter (we can also see in the system log that it starts properly).
Afterwards a mapi error occured in the application log:
MAPI_E_LOGON_FAILED(80040111)

After reading old topics about this problem we seem to have done everything so i hope somebody can help us, because i have no clue what to do next.

DenSter

I've seen this issue where the NAS machine does not have the outlook profile loaded that belongs to the NAS user. Log on to the machine where you have your MAILLOG NAS running, but log on as the user that is set up to run the NAS. Then, as that user, open Outlook and have it load the right profile on the machine. Log off and log back on as the admin and restart your MAILLOG NAS service.

rvduuren

Microsoft info TechKnowledge Content >>

CAUSE

The wrong version of the cdo.dll installed. The cdo.dll version 5.5.2654.6 or later is required.

RESOLUTION

If you do not have version 5.5.2654.6 or later, you must upgrade the cdo.dll. You can find the cdo.dll on the MS Windows or MS Office CD or you can download version 5.5.2654.6 from here.

1. Download the attached cdo.dll and copy it to the following folder:

c:\Program Files\Common Files\System\MSMAPI\1033

2. Register the CDO.DLL with the Regsvr32.exe program.

a. Click Start, click Run, and type:

regsvr32 c:\Program Files\Common Files\System\MSMAPI\1033\CDO.DLL

b. Click OK to register the file.

This article was TechKnowledge Document ID: 33037