Employee portal problem

kakkassmkakkassm Member Posts: 12
edited 2006-03-08 in Navision e-Commerce
hi everybody,
this is the first time i test the employee portal.
i've just follow the employee portal demo script.
so i've created a web part site, put list web part for nqvision employee portal, then when i click on the web part menu (the arrow) and select Modify shared web part, i get this error :
Communication error (10114): No reply received from Back End System (Time Out).

any help ????????? ](*,) ](*,)

thanks in advance

Comments

  • kinekine Member Posts: 12,562
    I found one "problem" when installing NEP. If you have more websites on the IIS, the installation process modify only the web.config for the site you selected during the installation. But the libraries are installed into all websites and some small changes are done in their web.config. After that I had problems with timeouts and with permissions when accessing the other websites. After I copied the changes from default web site web.config into all other web.configs for other websites, the timeouts gone and all was ok. You can try this.


    And of course, if you will search for this error there, you can find more threads with more tips (turning on the message journalling etc.)
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • IHateLinuxIHateLinux Member Posts: 223
    Hi,

    have you already checked he other topics in this forum for the error?

    E.g. http://www.mibuso.com/forum/viewtopic.php?t=9707&start=0&postdays=0&postorder=asc&highlight=

    Another way would be to post your configurations (queues, web.config, NAS parameters, settings in the database,...)

    HTH,

    Rainer
  • kakkassmkakkassm Member Posts: 12
    My computer is Domain Controller and the configuration is:

    1.) Name of Sharepoint Server: DELL IP: 192.168.2.200
    2.) NAS Machine: DELL IP: 192.168.2.200
    3.) Queue names are as follow:
    4.) NAS queue name:
    - private$\nep_reply_queue
    - private$\nep_request_queue
    5.) App setting block:
    <appSettings>
    <add key="PictureUnavailable" value="/_layouts/images/picture_unavailable.gif" />
    <add key="LookUpImage" value="/_layouts/images/lookup.gif" />
    <add key="PictureLinkImage" value="/_layouts/images/pictindicator.gif" />
    <add key="UseEncryption" value="0" />
    <add key="UseCompression" value="0" />
    <add key="UseDebug" value="0" />
    <add key="DebugPath" value="" />
    <add key="JobQueues" value="FormatName:DIRECT=OS:DELL\private$\nep_request_queue" />
    <add key="ReplyQueues" value="FormatName:DIRECT=OS:DELL\private$\nep_reply_queue" />
    <add key="MessageTimeOut" value="120" />
    <add key="WaitForReplyTimeOut" value="60" />
    </appSettings>
    6.) Configuration from Navision EP setup card:
    Config Tool Pane Caption: Employee Portal Tool Pane
    Config TP WP Request: Web Part Request
    Config TP Initial Req.: No initital Request
    Config TP Group Caption: Group
    Search Tool Pane Caption: Employee Portal Search Tool Pane
    Search Config Table Caption: Table
    Search TP All Tables Caption: All Tables
    Search Limit: 0
    7.) Configuration from Navision Application Server Setup:
    Code: NEP-1
    Description: NAS for Employee Portal
    Use Encryption: Un selected (False)
    Use Compression: Unselected (False)
    Fonnt End Procession: Selected (True)
    Request Queue: .\private$\nep_request_queue
    Reply Queue: .\private$\nep_reply_queue
    Key Exchange: Unselected (False)
    Key Exchange Request: Blank
    Key Exchange Reply Queue: Blank


    I have installed everything from scratch but again ended with same Communication error (10114): No reply received from Back End System (Time Out).

    I think I have a problem with starting NAS, in the Event Viewer -> Application ,I get 2 warning

    1st :

    The description for Event ID ( 109 ) in Source (DELL-CLASSIC) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: error when getting the pricipal private key (In french : Erreur lors de la reception de la cle privee principale..)
    2nd:
    The description for Event ID ( 109 ) in Source (DELL-CLASSIC) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The Navision Application Server DELL-CLASSIC could not initialize properly.

    ](*,) :-k

    thank for everyone
  • kinekine Member Posts: 12,562
    Have you generated he Key Pairs?
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • kakkassmkakkassm Member Posts: 12
    how can I do that?

    all what i have done is , i've added the two key : nep_reply_queue and nep request_queue manualy in message queuing in the computer management.
  • kinekine Member Posts: 12,562
    Employee Portal documentation, page 16, chapter "Back End Key-Pair".
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • kakkassmkakkassm Member Posts: 12
    still have same problem Communication error (10114): No reply received from Back End System (Time Out).

    I have generated the pairs key, i've added the two key : nep_reply_queue and nep request_queue manualy in message queuing in the computer management.

    the NAS service started correctly with this message in the event viewer:

    The description for Event ID ( 109 ) in Source (DELL-CLASSIC) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The Navision Application Server DELL-CLASSIC started with the following configuration:
    Database Server Name = DELL
    Database =
    Company = CRONUS France S.A.
    Startup Parameter = NEP-1.

    i ve also created a form with cduApplicationManagement.NASHandler('NEP-1'); and debug, it goes well.

    any idea, or i've missed somthing else??????? #-o ](*,)
  • kinekine Member Posts: 12,562
    1) The queues are created during install process. If they are not there, there is something wrong.
    2) Try to enable message journals to see, if there are some messages going through the queues.
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • kakkassmkakkassm Member Posts: 12
    many thinks to all the people who help me setting up emplyee portal.

    =D>
  • kinekine Member Posts: 12,562
    And solution for your problem was? (we are curious about it)
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • kakkassmkakkassm Member Posts: 12
    all what i have done is reinstall navision application server and employee portal .that's all.

    :D
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