License, no. of users issue

DRB
DRB Member Posts: 105
edited 2014-04-06 in NAV Three Tier
Hi,

I have a NAV license for 4 +3 users, but on the production server we are able to use it only for 4 users, whereas I have tried at other machine there it allows all 7 users. So it means license has the right permissions, but something to with the server.


Has anyone else, faced some similar issue and if yes , how did you resolve it?
-Dhan Raj Bansal
Linkedin Profile: http://in.linkedin.com/in/dhanrajbansal

Comments

  • slmaluwa
    slmaluwa Member Posts: 366
    Hi
    Did you try restarting the server service after uploading the license properly?
    "A bove maiore discit arare minor"-"From the old ox, the young one learns to plow."
  • yukon
    yukon Member Posts: 361
    Hi DRB,

    I faced similar issue. My user still cannot login more than 3 user after they added more user in their license (First time 3 user + added 4 user). They cannot login more than 3 user after restarted the service. For my case i solved by below step

    - All user exit from navision
    - Stop Navision Service
    - Check Active Session Table (SQL)
    - Delete all record in Active Session Table (I found some user still in "Active Session" after they exit from navision and service is stopped.)
    - Start the Navision Service


    Best Regards,
    Yukon
    Make Simple & Easy
  • DRB
    DRB Member Posts: 105
    Thanks a lot Yukon, that solved the issue.
    -Dhan Raj Bansal
    Linkedin Profile: http://in.linkedin.com/in/dhanrajbansal

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