Strange permission error

EC
EC Member Posts: 56
edited 2007-02-15 in NAV/Navision Classic Client
Hi.

I have a client who experiences some difficult behaviour. He's running Nav 4.0.
He is using 2 different pc's to do his work. On one one them he's is getting an access denied (permission) error, on the other he is not.
He uses databaselogon and he has super userrights. He is using the same login on both the machines yet the error persists. Both machines are running Windows 2K. There are no license files on any of the machines, they are getting the license from the server.

Has anyone experienced this behaviour and knows what causes it?

/eC

Comments

  • Waldo
    Waldo Member Posts: 3,412
    SQL or Native?
    Did you try to synch?
    Or they both in the same domain/workgroup?

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
  • EC
    EC Member Posts: 56
    Hi Waldo.

    It is native DB.

    Both machines are on the same domain/workgroup. I came to the conclusion that is was the machine itself that caused the error. I would just like to know what on the machine causes it.

    /eC
  • viikate
    viikate Member Posts: 1
    Since I've seen this before:
    Does the user log-in using the server? Or is he trying to open the database through a serverpath?
    If that is the case, probably the server has the database locked causing the error. If you are more unlucky he manages to logon and keep the server and thus all other users out of the database.
  • kine
    kine Member Posts: 12,562
    And one thing: Check the .exe versions, if both PC's have same client version and build.
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • Captain_DX4
    Captain_DX4 Member Posts: 230
    Perhaps you could post the exact text of the error, in case there is anything specific that someone could recognize to help?
    Kristopher Webb
    Microsoft Dynamics NAV Developer
  • EC
    EC Member Posts: 56
    I haven't checked the .exes but they should be the same.

    The database isn't locked and the other users can login and all.

    The problem must be related to the machine.
  • Waldo
    Waldo Member Posts: 3,412
    They connect exactly 100% the same way?

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
  • EC
    EC Member Posts: 56
    Yep. They connect the exact same way. That's what's so frustating. They logon to the same database with the same credentials.
  • Waldo
    Waldo Member Posts: 3,412
    Probably useless question, but ..

    Are you sure they connect to a database server (service), not a database file (fdb)?

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
  • EC
    EC Member Posts: 56
    Yes they connect to a database server.
  • jsnayberk
    jsnayberk Member Posts: 58
    pobably a silly question:

    Do they have sufficant number of licenses, either client access licenses on server OS or Navision user licenses?
    --
    Josef Snayberk
  • EC
    EC Member Posts: 56
    Hi again.

    Yup, there are sufficient licenses all around.

    /Ec
  • Waldo
    Waldo Member Posts: 3,412
    You got a strange problem.

    You did synchronize the security, you are connecting the same way, but you got other permissions ... :-k

    Did you try to debug?

    Eric Wauters
    MVP - Microsoft Dynamics NAV
    My blog
  • thaug
    thaug Member Posts: 106
    Have you tried to manually change the license on the problem machine, through License Information...Change?
    There is no data, only bool!
  • EC
    EC Member Posts: 56
    I haven't tried changing the license manually.

    I don't know if can try it at all. I don't know if I'll come out the customer again.

    Thanks for all the replies though.

    /eC
  • rocatis
    rocatis Member Posts: 163
    Try deleting the ZUP file. All sorts of weird errors can be fixed by doing this... :roll:
    Brian Rocatis
    Senior NAV Developer
    Elbek & Vejrup

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