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Terminal Server: Error 32002 (Unspecified Failure has ...)

jngermanyjngermany Member Posts: 14
edited 2006-12-11 in NAV/Navision Classic Client
Hello!

We are running a Windows 2003 Server SP1 and terminal services on it. Also we are using Navision 3.7 and Office 2003 SP2. When I try to send an email from Navision running in a terminal server session I get the error 32002 (Unspecified Failure has occured). Without terminal services there is no problem sending an email from Navision.
How can I solve this problem?


Thanks in advance
Jens Neumann

Comments

  • nunomaianunomaia Member Posts: 1,153
    How do you send e-mail in Navision ?
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • ara3nara3n Member Posts: 9,258
    are the user setup on terminal services with outlook?
    Ahmed Rashed Amini
    Independent Consultant/Developer


    blog: https://dynamicsuser.net/nav/b/ara3n
  • sajidhanifkhansajidhanifkhan Member Posts: 182
    On Terminal server Both navision and Microsoft office applications should be installed from control panel by using add / Remove program icon.

    Also you have to make sure that the user have all the required rights and permissions to use both the applications with enough access on the drive where these applications are installed.

    Good Luck!!

    Thanks & regards

    Sajid
  • jngermanyjngermany Member Posts: 14
    Thanks so far for your answers. As followed some more information to deal with... please...

    We have registered mapi.ocx on the terminal server.

    Sending an email with outlook from inside the terminal server does not cause an error.

    Even if I log onto the terminal server with an adminstrative account (and configured outlook) the error occurs.

    Navision itself is not installed locally on the terminal server. We are using a link to a shared installation path.


    Thanks again
    Jens Neumann
  • sajidhanifkhansajidhanifkhan Member Posts: 182
    Hi,

    Your error seems more your email client settings. Are you using Microsoft outlook as your default email client? Try to configure email account on terminal server client user and try sending a test mail from it.

    Please try following steps;

    You can set your systems default mail program through "Internet Options" found in your Control Panel. On the Programs Tab you will find an "E-mail:" Drop-down box. Select your preferred mail application from this list and press the Apply button.

    If your mail system does not appear in that drop-down box, or if E-mail still does not work consult its help file to establish if it is (or can be set up to be) MAPI compliant, and for more information about setting it up as the default MAPI client on your workstation.

    Enter some text into the body of the E-mail and this error will not occur.

    Wish you luck !

    Sajid
  • jngermanyjngermany Member Posts: 14
    Hello Sajid,

    ok, I just checked the options you described (preferred mail application is already set to Outlook)
    I also tried internet security settings "very low"... without success...
    Having some text in the body... unfortunately no success...

    Where is the difference between working with terminal server and working locally when talking about mapi?


    Thanks
    Jens
  • sajidhanifkhansajidhanifkhan Member Posts: 182
    Are you able to send email to one recipient via terminal server client? Try to send an email to your yahoo or hotmail account from that client from where you are having this error.

    regards

    Sajid
  • jngermanyjngermany Member Posts: 14
    Do mean sending an email with Outlook from inside of a terminal server session? Yes, this works fine.

    Bye,
    Jens
  • nunomaianunomaia Member Posts: 1,153
    I'm using SmtpMailX for sending e-mails, and it works fine in TS. I never used the installation in a shared path. Does mapi.ocx need's any special permissions and your group policy restricts? Normally Group Policies in TS are quite restrictive.
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • jngermanyjngermany Member Posts: 14
    Hi Nunomaia,

    I logged onto the TS with the Administrator account. This account has no special group policies.
    What is SmtpMailX? I took a quick search but I could not find anthing about it?


    Thanks
    Jens
  • nunomaianunomaia Member Posts: 1,153
    I'm using this OCX http://www.mibuso.com/dlinfo.asp?FileID=366 in TS
    It works for me :D
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
  • jngermanyjngermany Member Posts: 14
    Isn't it a real OCX? How to handle .dcu and .pas files?
  • nunomaianunomaia Member Posts: 1,153
    That are the source files of the OCX in Delphi. The only files that you need are the OCX and LIC. Put them in System32 and register the OCX.
    Nuno Maia

    Freelance Dynamics AX
    Blog : http://axnmaia.wordpress.com/
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