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Dynamics NAV V4 SP3

Paul_CrinsonPaul_Crinson Member Posts: 20
edited 2006-12-07 in NAV/Navision Classic Client
Hi,

I have un-installed SP2 and installed SP3. I now find that if I create an interaction against a contact in Relationship Management that creates a Word letter from a Template, close the letter whcih returns me to NAV I get an error : Unknown Automation Server: Wordhandler.

If I uninstall SP3 and re-install SP2 it all works OK again.

Does this sound like an SP3 installation issue? Has anybody else had this?

Paul

Comments

  • Marije_BrummelMarije_Brummel Member, Moderators Design Patterns Posts: 4,262
    What databaseversion are you running?

    The deinstall leaves the database on your system I think, so that will mean that you are using a SP3 client on a SP2 database...
    Marije Brummel | Freelance Business Central Specialist
  • Paul_CrinsonPaul_Crinson Member Posts: 20
    The database was replaced with the SP3 database. I even used a diffeent directory so that nothing was left.

    I think that the installation is missing the implementation of the automation server and/or registration of it.
  • Marije_BrummelMarije_Brummel Member, Moderators Design Patterns Posts: 4,262
    Did you try to find the codeunit that gives the error and compile it?

    If the automation control is missing you won't be able to...
    Marije Brummel | Freelance Business Central Specialist
  • Paul_CrinsonPaul_Crinson Member Posts: 20
    Yes, I found the codeunit and tried to compile it and as you said, it wouldn't.

    I'm really interested to know if anybody has the same problem with SP3.

    Regards

    Paul
  • NRNR Member Posts: 78
    I encountered a similar kind of issue whereby I wasnt able to compile the Codeunit 5054.

    On installing MS office 2003, I was able to compile and run the object.

    Perhaps, something to do with external application version or .dll
  • Paul_CrinsonPaul_Crinson Member Posts: 20
    I already have MS Office 2003 installed and the problem goes away when I re-install NAV V4 SP2 without doing anything to office.
    :?:
  • kinekine Member Posts: 12,562
    It seems that there is change in this codeunit in SP3 which use new .dll and this .dll is not part of the installation. Try to create Service incident and ask MS for that missing dll...
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • chrisdfchrisdf Member Posts: 82
    I had the same problem - the solution is

    regsvr32 "C:\Program Files\Common Files\Navision\Application Handler\NSAppHandler.dll"

    seems like uninstalling SP2 and reinstalling SP3 reults in this DLL being not registered.
  • kinekine Member Posts: 12,562
    I found e.g. CSY SP3 installation CD includes additional files which are not on W1 version. May be that the installers for GR2 countries are corrected...
    Kamil Sacek
    MVP - Dynamics NAV
    My BLOG
    NAVERTICA a.s.
  • Paul_CrinsonPaul_Crinson Member Posts: 20
    chrisdf wrote:
    I had the same problem - the solution is

    regsvr32 "C:\Program Files\Common Files\Navision\Application Handler\NSAppHandler.dll"

    seems like uninstalling SP2 and reinstalling SP3 reults in this DLL being not registered.

    Chris,

    thanks for the resolution.

    Regards

    Paul
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