payment tolerance

ramyavenkat
ramyavenkat Member Posts: 94
edited 2006-10-26 in NAV/Navision Classic Client
Hi All,

I have made cash receipts from few of my customers. They have not paid fully. There is a marginal difference of around 1 or 2 Dollars.
After receipting, i decide to set the payment tolerance in the GL setup and set the payment tolerance % to 5 and max. payment tolerance amount to 10.
When i run the Change payment tolerance, navision prompts me with the following message

Microsoft Business Solutions-Navision
Do you want to change all open entries for every customer and vendor that are not blocked
Yes No

On running this, will my existing open customer entries with balance within the range be automatically closed and posted to payment tolerance accounts?
If not, how do i close such open entries.
please help!!


Ramya

Comments

  • raj2000be
    raj2000be Member Posts: 36
    Hi Ramya,

    Hope your doing good and below is what I think will solve your issue.

    When you change the Payment Tolerance in the GL Setup, the message is only for applying it for all the open entries which would take effect when you receive a receipt from the customer next time. That does not mean its going to take off all the residuals you have on existing invoices.

    You would have to take these residuals off manually. Just use any JV or say the cash receipt journal and credit your customer, debit your Payment Tonerance Account and apply it to the invoice.

    I hope that solves what you need.

    Regards
    Rajesh

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