posted sales credit memo mistake

dravi
dravi Member Posts: 4
edited 2006-09-25 in Navision Attain
Hello,
I have a small problem, we have posted sales credit memo with mistake,
Problem is that credit memo is issued by posted shipment, not by posted invoice. The goods were released only with shipmnet document, not invoice. And when returning goods instead of doing only "undo shipment" credit memo was done and posted. How can we correct this?

Comments

  • kriki
    kriki Member, Moderator Posts: 9,121
    I am afraid you will have to post an invoice to fix the credit memo.
    There is no such function to undo a posted invoice or credit memo, because it wouldn't be legal.
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!

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