Journal Lines disappearing

videsh
videsh Member Posts: 32
We are running Navision 4 SP1 on SQL server 2000. Users are facing some strange problems with journal lines. While typing their recurring or item journals, all the lines disappear - independent of the number of lines that exist on the batch.

rgds
videsh

Comments

  • kine
    kine Member Posts: 12,562
    May be that there are more users working on one journal and they are deleting the lines of another user... :-) it is common when there is some new not trained employee.
    Kamil Sacek
    MVP - Dynamics NAV
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  • videsh
    videsh Member Posts: 32
    :)
    But im dead sure there was only 1 user working on the batch. i dont understand.
  • kriki
    kriki Member, Moderator Posts: 9,121
    Another common problem is a filter on the table that filters out the new records.
    This is also something new users have a lot (and even experienced ones).
    You just need to remove the filters on the table.
    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!


  • Miklos_Hollender
    Miklos_Hollender Member Posts: 1,598
    Trick: setting Journal Batch name to f.e. JENNY001 will start a new Batch every time Jenny posts her lines. This virtually guarantees users won't tamper with each others journals.