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Sending Mails via Outlook and Excel-Export don't work
FragenFrager
Member Posts: 62
Hello,
one of our customers is currently experiencing a problem where data cannot be exported to Excel using a specially customized report. Furthermore, emailing via Outlook isn't working. The Excel-Error is attached.
Both Outlook and Excel are part of an Office 365 installation.
When exporting to Excel, the attached error message appears; when sending an email, a message appears stating that Microsoft Outlook is unavailable.
The Microsoft.Office.Interop.Excel.dll and the Microsoft.Office.Interop.Outlook.dll are located in the directory
C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client
I couldn't determine whether they are disabled/blocked/not allowed.
On one of the affected workstations, an online repair of Office 365 helped; on the other computer, neither this nor a reinstallation of the Navision client helped.
Unfortunately, I can't check on the affected computer whether the corresponding DotNet assembly is found because no development environment is installed there.
Anyone else have any ideas? Otherwise, the only option I can think of is the premium package, which would require a complete reinstallation of the affected computer.
one of our customers is currently experiencing a problem where data cannot be exported to Excel using a specially customized report. Furthermore, emailing via Outlook isn't working. The Excel-Error is attached.
Both Outlook and Excel are part of an Office 365 installation.
When exporting to Excel, the attached error message appears; when sending an email, a message appears stating that Microsoft Outlook is unavailable.
The Microsoft.Office.Interop.Excel.dll and the Microsoft.Office.Interop.Outlook.dll are located in the directory
C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client
I couldn't determine whether they are disabled/blocked/not allowed.
On one of the affected workstations, an online repair of Office 365 helped; on the other computer, neither this nor a reinstallation of the Navision client helped.
Unfortunately, I can't check on the affected computer whether the corresponding DotNet assembly is found because no development environment is installed there.
Anyone else have any ideas? Otherwise, the only option I can think of is the premium package, which would require a complete reinstallation of the affected computer.
0
Answers
Anything in the windows Logs?
thank you for your reply. What do you mean with another tool that uses the same entry? Have you got an example?
I watched the Eventlog. Unfortunately, no message is written to it immediately after the crash when using excel or outlook from BC.
A case .net interop, the easiest solution is to install either excel or the outlook family, missing dll components will be taken care by itself.
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However I do not know the solution, I agree with RockWithNav that the problem seems to be in the installation of Excel or at least not in BC.