[solved] Print and Send to Excel produces an empty sheet.

Hi there,
an employee of one of our customers has the following problem: If he sends data from an overview to Excel by Print and Send, Excel opens, but the sheet remains empty, no error message, nothing. The addin for Navision in Excel is disabled, and that's the way it should be.
When exporting to word it works.
Does this sound familiar to anyone? As I said, the problem only affects this one employee.

With kind regards
FF