Item Card 'Description' field editable but cannot insert data in the Business Central NAV 365 Web Cl

mohit0989
mohit0989 Member Posts: 13
in NAV Tips & Tricks
Hi,

I have upgraded from NAV 2017 to Business Central 365. On-premises is working fine. The issue is with the web client.

I am not able to insert/modify the data into the 'Description' field of the "Item" Table. I am only able to delete the data in the field. Options field are working fine,its the Text type fields which are editable but cannot insert anything.

Its kind of weird,because it started happening after upgrading the data. Before that it was editable in Business Central 365.

Any suggestions which might help ?

Thanks!!

Answers

  • TallyHo
    TallyHo Member Posts: 417
    A few things you should do before checking anything else:

    1 Restart your NAV/BC servicetier
    2 Restart IIS (webclient reset)
    3 Generate symbol reference for all NAV/BC objects

    After that check if the problem still occurs
  • mohit0989
    mohit0989 Member Posts: 13

    No luck. Still getting the same issue.

    Thanks!!
  • TallyHo
    TallyHo Member Posts: 417
    Maybe a diffent browser.. but this is odd.
    Are you using the spring release, the latest CU of business central ?
  • mohit0989
    mohit0989 Member Posts: 13
    Yeah, Version 14.0.29530

    Do not think its a browser issue as other database Webclients are working fine.

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