How does it happened that our NAV have limited-maximum number of approver?

johnjoeygayeta · 2018-11-06

Description of the Problem:
1. Our workflow user group requirement should have to have 5 approvers for Purchase Order.
2. NAV is working only up to 3 approver where the procedure is smoothly done. But if we adjust the number of approver to 4, the document sent for approval does not seen on the screen of the 4th approval. If I remove the filter in the request for approval module, the document is now seen but when I highlight the document and click the command button "Approve" the following error appear: "You can only approve open approval requests."

NAV Version:
Microsoft Dynamics NAV 2018
Version W1 11.0
11.0.19394.0

kriki · 2018-11-06

[Topic moved from 'NAV/Navision Classic Client' forum to 'NAV Three Tier' forum]

Sowkarthika · 2018-11-08

Hi,

I don't think there is a specific limit in the number of Approvers. You can try rechecking the approval user setup for the right sequence no.

Some of the links which might help:

https://docs.microsoft.com/en-us/dynamics-nav-app/across-how-to-set-up-approval-users
https://docs.microsoft.com/en-us/dynamics-nav-app/across-how-to-set-up-workflow-users

How does it happened that our NAV have limited-maximum number of approver?

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