Blocked customer and overdue reminders?

Hickeye · 2018-10-24

Hi

If the blocked field on a customer card is set to SHIP or ALL will Navision send reminders in the case of overdue invoices ?

Thanks

Slawek_Guzek · 2018-10-24

Yes and no.

The code creating the reminders works off the Customer Ledger Entry table. It ignores Blocked setting on the Customer card, but it honours the "On Hold" in the CLE.

However, the report creating reminders allows you to set filters on the Customer record, which in turn will let you to exclude Customers with those specific values in the Blocked field. All you have to do is to use the filter Blocked=' ' on Customer data item when you run Create Reminders

Slawek_Guzek · 2018-10-24

Yes and no.

The code creating the reminders works off the Customer Ledger Entry table. It ignores Blocked setting on the Customer card, but it honours the "On Hold" in the CLE.

However, the report creating reminders allows you to set filters on the Customer record, which in turn will let you to exclude Customers with those specific values in the Blocked field. All you have to do is to use the filter Blocked=' ' on Customer data item when you run Create Reminders

Hickeye · 2018-10-25

Thanks for your detailed response

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