Cannot delete/replace picture in CompanyInformation

tfranzen
tfranzen Member Posts: 25
Hi all,

with NAV2013 I've got the problem that I cannot replace the company logo (Page 1). I've got in mind that there was an issue but I can't find the solution. Can anybody help me out?

Thanks a lot

Thomas

Best Answer

Answers

  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    Are you getting any error or what exactly happening? can you add an image?
  • tfranzen
    tfranzen Member Posts: 25
    Are you getting any error or what exactly happening? can you add an image?

    There is no error. A picture is present. No possibility to delete or replace in RTC.
  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    Did you try right clicking on the image for options?
  • tfranzen
    tfranzen Member Posts: 25
    Did you try right clicking on the image for options?

    I tried every possibility to change this picture. (of course right clicking on the picture) Even with this report it doesn't work.

    "Company Information" - OnAfterGetRecord
    CALCFIELDS(Picture);

    c419.BLOBImportFromServerFile(TempBlob,'C:\temp\002.bmp');

    Picture.CREATEOUTSTREAM(OutStr);
    TempBlob.Blob.CREATEINSTREAM(InStr);

    COPYSTREAM(OutStr,InStr);

    MODIFY;
  • Kishorm
    Kishorm Member Posts: 921
    You need to click on "Edit" first then you get "Select Picture" and "Delete" options when you right-click.
  • archer89
    archer89 Member Posts: 337
    move the mouse pointer over the current picture in page company information, click right button of your mouse to view the context menu, then select "Select Picture" or e.g. "Delete".
    best regards
    Franz Kalchmair, MVP
    Alias: Jonathan Archer

    please like / agree / verify my answer, if it was helpful for you. thx.
    Blog: http://moxie4nav.wordpress.com/
  • tfranzen
    tfranzen Member Posts: 25
    Kishorm wrote: »
    You need to click on "Edit" first then you get "Select Picture" and "Delete" options when you right-click.

    The page "Company Information" is in Edit mode by Default. So there's no need to click on Edit first. The options are available, I can use them but it has no effect. It is still the old Picture after all.
  • tfranzen
    tfranzen Member Posts: 25
    archer89 wrote: »
    move the mouse pointer over the current picture in page company information, click right button of your mouse to view the context menu, then select "Select Picture" or e.g. "Delete".

    I know the basics to change a Picture and that's why I posted this question: it just doesn't work. The existing picture is not replaced by the new one and it is not deleted when I' trying to do this.
  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    what type of image is it and size? can you resize or change the format and ty again?
  • tfranzen
    tfranzen Member Posts: 25
    what type of image is it and size? can you resize or change the format and ty again?

    The new picture is a bmp and the size is quite ok. The really weird thing is that when I do the "Select Image" action the new picture is shown in the page "Company Information" but when I close and re-open the page it's still the old one.
  • mohana_cse06
    mohana_cse06 Member Posts: 5,506
    check whether you have any code in onopenpage trigger of company information page?
    try importing standard page (keep backup of existing one)