Getting Nav to recognise items to be counted

We have Nav 2013 R2. The issue we are having is we want to use the cyclic counting function in the warehouse Phys. Journal, but when we follow the below process we get as far as point 4 but no journal lines are created. I have set up the counting codes both at the item level and SKU.

1.In the Search box, enter Whse. Phys. Invt. Journal, and choose the related link.


2.On the Actions tab, in the Functions group, choose Counting Period. The Phys. Invt. Item Selection window opens, containing the items or stockkeeping units for which counting periods have been established that need to be counted according to their counting periods.


3.Select the items or stockkeeping units that you want to count and choose the OK button.


4.The program has created lines for each bin that contains the items in the journal.

Any help on this would be appreciated.